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For businesses built on great service

The operating system for your business. Made to measure.

A team of agents that looks after your customers on WhatsApp and email with your know-how and your house style, keeps the calendar and the client files, follows up every quote and assigns the work. Your team gets its hours back, and every customer gets the same care on a Tuesday morning as on a Saturday at midnight.

A day in your business00:00 — 24:00
  1. 00:47Enquiry answered and client file opened, in the small hours
  2. 08:00The day's briefing, on your phone
  3. 10:20Enquiry answered with your dates and your prices
  4. 13:05Viewing booked for Thursday
  5. 17:30Second nudge on a quote, ready for your approval
  6. 21:15Team assigned and confirmed for tomorrow
01The system

Eight roles, one system.

It learns your way of doing things: your prices, your terms, the way you present the house. Each role has its own agent and they all share one memory, so what was said on WhatsApp at midnight is in the client file the next morning.

01
Front desk

Answers with your judgement

Replies on WhatsApp at any hour and drafts your email replies, with your dates, your prices and your style. And lets you know when it is worth stepping in yourself.

02
Calendar

Keeps the diary

Bookings, viewings, lessons and meetings. It knows what is taken and what is free, and says it the way you would: “for September there are two Fridays left”.

03
Client files

Holds the memory of the business

Every customer, every conversation and every agreement, on file. Whoever is on duty tomorrow knows what today's person knew.

04
Follow-up

Follows up every quote

Every quote sent gets at most two nudges, at 4 and at 12 days, with the message ready for your approval. After eight weeks it is closed.

05
Dispatch

Assigns the work

Gives each job to whoever is free, asks them to confirm on WhatsApp and reassigns when needed. And whatever is still due for each date, such as suppliers' insurance, reaches the person in charge a week ahead.

06
Extras

Offers extras at the right moment

It knows your catalogue and your margins, and proposes when it fits best: if Saturday is sunny and 32 °C, it suggests parasols.

07
Payments

Keeps track of payments

Each deposit has its deadline and, when it falls due, the reminder goes to whoever handles it. At kitesurf schools in Brazil it also takes payment by Pix and keeps each instructor's cash box.

08
Briefing

Gives you the briefing

Every morning, on your phone: what happened yesterday, what is awaiting your approval and what is coming today.

02Live

It answers the way you would.

Three sample conversations on a wedding venue's WhatsApp. Beside each one, what the system gets done behind the scenes while your customer simply sees a friendly reply.

La Serna de PedrazaBusiness account
What happens behind the scenes
    Sample conversations. La Serna de Pedraza is an example venue.
    03Your approval

    It answers from your playbook. Everything else, with your approval.

    The assistant answers with what is written in your playbook and your calendar. Requests beyond it, quotes, follow-ups, extras and email replies reach your tray ready to approve, edit or decline with one tap.

    Each role has its own schedule and can be switched on or paused on its own. Try it: it is the tray alongside.

    Approval tray
    Quote

    Sara & Hugo · 12 June 2027

    180 guests, civil ceremony in the garden. Priced from your 2027 rate card and ready to send.

    Extra

    Parasols for Saturday's wedding

    32 °C forecast at cocktail hour. Proposal drafted for the couple: €2,000 + VAT.

    Follow-up

    Second nudge to Noa & Bruno

    Quote for €31,900 sent 12 days ago. Message drafted for your approval.

    04Made to measure

    Written from your own playbook.

    Every house looks after its customers in its own way, and that way is what your customers pay for. So munthos is fitted like a suit: measured, cut and tried on with you in the room.

    1. 1

      We listen to the house

      A long conversation with you and your team: how you look after customers, what you always answer, where the hours go.

    2. 2

      We write your playbook

      Your prices, your terms and the house answers, in writing. It is what the system learns, and it is yours.

    3. 3

      We connect what you already use

      Your WhatsApp, your email and your CRM: Odoo for reading and writing, Holded for reading. If your customers live in a spreadsheet, we import it on day one.

    4. 4

      It starts with your approval

      Replies go out from your playbook and everything else waits in your tray. In about four weeks it is working alongside you.

    05Sectors

    One system, the character of each house.

    The roles are the same; the playbook is yours. This is how it works in two of the sectors it has already been written for.

    Weddings and events

    Wedding venues

    • Couples looked after at any hour, with your dates and your terms
    • Viewings booked and quotes followed up
    • Deposit, menu tasting, insurance and running order for each wedding, on time
    • Extras based on the weather forecast and the guest list
    Sport and adventure

    Kitesurf schools

    • Bookings based on the free instructor and the wind at each spot
    • Instructor rota with confirmation on WhatsApp
    • Payment by Pix, cash or transfer, with the till balanced
    • When the wind drops, it offers each student a new day
    Your sector

    Your house

    Clinics, practices, studios, schools, hospitality: if your business lives on looking after people well, the system is written from your playbook.

    Let's talk about your business →
    Who stands behind it

    Made by someone who looks after customers every day.

    munthos is the work of Enri, architect and founder of LIVEN, the studio that has documented more than 3,000 weddings. Every rule in the system comes from looking after real customers: midnight enquiries, quotes to follow up, suppliers to coordinate and a team sharing out its time.

    Your customer list is yours, and you can take all of it with you whenever you like. Before anything reaches the AI, the name, phone number and email held on each customer's record, the phone numbers, emails, ID numbers and IBANs that appear in the text and the health details it recognises, such as allergies, are replaced with codes, which are restored on the way back.

    3,000+weddings' worth of craft behind it
    4weeks until it is working
    100%of quotes, follow-ups and extras, with your approval
    24months' retention by default; anything expired is purged daily
    06Next step

    A coffee and thirty minutes.

    We look at how an enquiry reaches your business today and how many hours the system can give back to your team. With your numbers.

    Enri · founder of munthos · hello@munthos.com